Questions - Call 1-800-591-2796

Purchasing Info

To Place an order

Online - Orders can be placed through our website by following the "online store" link at the top of the page or by typing  the product number in the search field at the top of the page.

Phone - To place a order by phone, call 1-800-591-2796

To Submit a Purchase Order - If an account has been established Purchase Orders may be faxed to 1-720-246-0386.  To set up an account please call 1-800-591-2796 or email sales@cragtech.com

To request a W-9

Call 1-800-591-2796 or email sales@cragtech.com

To request a bid

call 1-800-591-2796 or email sales@cragtech.com

Why Us?

Safe Shopping

pc-oscilloscopes.com promises safety and security at our store:
Your e-mail address and personal data is safe with us. We do not sell, share or distribute any of your information without your permission.

You may rest assured that pc-oscilloscopes.com is protecting your credit card information. By using Comodo certificates and SSL encryption, we ensure your shopping is 100% secure.

You will receive an email confirmation for every order you place for your records and security.

Guarantee

Customer Satisfaction!  We hope you will be happy with your purchase from Crag Technologies, Inc.  If for any reason the product you purchase proves unsuitable for your application, we will be happy to exchange it for a more suitable product or refund your money within 14 days of receiving it.

Order Tracking

With our state of the art website you will be able to monitor your ordering activity easily.  Visit your "My Account" section to view full tracking details on your order.  Never have to worry when your items will be shipped or when they will arrive.  All shipping information is updated immediately when your items are shipped.  If in the unlikely chance we are out-of-stock on an item you will be able to view this information live and know exactly the wait time will be.

Warranty

Pico Technology products are manufactured to the highest standards under an ISO9001 registered quality scheme and carry a 2 year return to the manufacture warranty.  Bought in products and accessories carry a 1 year warranty or the manufacture's warranty, whichever is greater.  To request a RMA number call 1-800-591-2796 or email support@pc-oscilloscopes.com.

If you are having problems

We are happy to provide you with a full service customer support system.  If you have any problems no matter how big or how little give us a call.  We are here to serve all of your needs.  Visit our Contact us page for full contact details.

Common questions or issues may also be resolved by the following:

1. Download the latest software

2. Read the help files — found in the Start Menu

3. Search the Pico Help Forum:

   
   advanced search options

4. Post a topic in the Pico Help Forum