Customer SupportThis page is for existing and prospective customers who are enquiring about, or having problems with the Pico Technology line of products. If you need pre or post sales product supportPlease do not hesitate to give us a call or send us an email. We offer pre and post sales product support for the Pico Technology range of oscilloscope and data acquisition products. If for any reason the product you purchase proves unsuitable for your application, we will be happy to exchange it for a more suitable product or refund your money within 14 days after receiving it. Evaluation units of the PicoScope 3000 series oscilloscopes are available for qualifying businesses — for more information contact sales at 1-800-591-2796. Technical sales advice can also be found in the pre-sales advice section of the Pico Help Forum or by contacting Pico Technology directly — 011 44 1480 396395 or support@picotech.com GuaranteeCustomer Satisfaction! We hope you will be happy with your purchase from Crag Technologies, Inc. If for any reason the product you purchase proves unsuitable for your application, we will be happy to exchange it for a more suitable product or refund your money within 14 days of receiving it. WarrantyPico Technology products are manufactured to the highest standards under an ISO9001 registered quality scheme and carry a 2 year return to the manufacture warranty. Bought in products and accessories carry a 1 year warranty or the manufacture's warranty, whichever is greater.
If you are having problemsContact us — We will be happy to help Common questions or issues may also be resolved by the following: Download the latest software Read the help files — found in the Start Menu Search the Pico Help Forum: Post a topic in the Pico Help Forum
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