Warranty

Pico Technology products are manufactured to the highest standards under an ISO9001 registered quality scheme and carry a 2 year return to the manufacture warranty.  Bought in products and accessories carry a 1 year warranty or the manufacture's warranty, whichever is greater.

Guarantee

Customer Satisfaction!  We hope you will be happy with your purchase from Crag Technologies, Inc.  If for any reason the product you purchase proves unsuitable for your application, we will be happy to exchange it for a more suitable product or refund your money within 14 days of receiving it.If you are having problems

If you need pre or post sales product support

Please do not hesitate to give us a call or send us an email.  We offer pre and post sales product support for the Pico Technology range of oscilloscope and data acquisition products.  If for any reason the product you purchase proves unsuitable for your application, we will be happy to exchange it for a more suitable product or refund your money within 14 days after receiving it.

Contact us — We will be happy to help

Common questions or issues may also be resolved by the following:

1. Download the latest software
2. Read the help files — found in the Start Menu
3. Search the Pico Help Forum:

   
   advanced search options

4. Post a topic in the Pico Help Forum